Subject: Tech Support Candidate - Kuldeep Singh
From: Kuldeep Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 02:56:32 -0500

| | Tech Support Test

Name | Kuldeep Singh
E-mail | [email-masked]
Phone Number | (91) 7404935079
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Rohtak
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
RF

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Railtel Corp. of india | Dist. Manager (IT) | 31 DEC 2020 | 18023
Previous Employer 1 | GALORE NETWORKS PVT LTD | ENGINENR | 20 MAY 2019 | 13000
Previous Employer 2 | GEMNI COMM.LTD | ENGINEER | 30 SEPT 2015 | 11000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I WILL CHECK URL OF WEBSITE.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | TURN ON BLUTOOTH FOR BOTH DEVICES . MOBILE STARTS TO PAIR WITH BLUTOOTH  SPEAKER. UPON FINDING DESIRED BLUTOOTH NAME OF SPEAKER I WILL PAIR TO BLUTOOTH SPEAKER  AND STARTS TO ENJOY MUSIC.

What according to you makes you a good candidate for customer service or technical support job?

GOOD LISTENING ,
CLEAR AND CUTCOMMUNICATION ,
QUICK TO UNDERSTANDING.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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