Subject: Tech Support Candidate - AMIT TIWARI
From: AMIT TIWARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 8 Dec 2020 01:38:53 -0500

| | Tech Support Test

Name | AMIT TIWARI
E-mail | [email-masked]
Phone Number | (91) 9098302508
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Rewa
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Orell technosystem india pvt LTD | Tse | 5 aug 2020 | 16500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will check internet connection and device that is used for internet connection

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. I will open the blueetooth on both device.
2. Searching device on mobile(click on the add button to search device)
3. Pairing  device.

What according to you makes you a good candidate for customer service or technical support job? | Iam good learner and my motto to make customer satisfied
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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