Subject: Tech Support Candidate - PARVINDER SINGH
From: PARVINDER SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 6 Dec 2020 10:28:25 -0500

| | Tech Support Test

Name | PARVINDER SINGH
E-mail | [email-masked]
Phone Number | (91) 8076971831
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | See automation | sales | 31/03/2020 | 25000
Previous Employer 1 | maruti suzuki | coordinator | 07/08/2018 | 12000
Previous Employer 2 | SONY INDIA | technical support | 22/04/2017 | 11000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first i will check internet connectivity.
second i will close the window and again open it.
will repeat internet connectivity process with the device.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | turn on Bluetooth on mobile if your device not coming in list scan the list again and select your device.
What according to you makes you a good candidate for customer service or technical support job? | provided tech support for tv's
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |