Subject: Tech Support Candidate - Ashwani Prajapati
From: Ashwani Prajapati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 6 Dec 2020 08:45:21 -0500

| | Tech Support Test

Name | Ashwani Prajapati
E-mail | [email-masked]
Phone Number | (91) 9818611371
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Palam Colony New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Dixit Infotech Services Pvt.Ltd | Desktop Support-Field engineer | 5Dec | 14040
Previous Employer 1 | Info services | Desktop Support-Field engineer | 14th April 2018 | 9000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will check internet connectivity. If internet is ok then will clear browser history and cookies.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open phone Bluetooth and speekar bluetooth. And search in phone. After got device pair device and use.
What according to you makes you a good candidate for customer service or technical support job? | Understanding customer problem and complete his requirements as technical
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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