Subject: Tech Support Candidate - Vineet Kumar
From: Vineet Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Dec 2020 21:07:05 -0500

Tech Support
Test

Name

Vineet
Kumar

E-mail

[email-masked]

Phone Number

(+91) 9891798451

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Delhi mayur vihar phase 3

Which best describes your Technical Support
capabilities

I've worked in Level 2 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
MacOS
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Cybertec Inc

Desktop support engineer

July 2020

25K

Previous Employer 1

Superhouse ltd

IT executive

Octobet 2017

20K

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Ok

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Ok

What according to you makes you a
good candidate for customer service or technical support job?

Ok

On a scale of 1 - 5 please rate your
fluency in spoken English

3