Subject: Tech Support Candidate - AJAY PANWAR
From: AJAY PANWAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Dec 2020 12:24:49 -0500

| | Tech Support Test

Name | AJAY PANWAR
E-mail | [email-masked]
Phone Number | (+91) 9013496685
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Salwan Junior School | Computer Lab Assistant | | 18500
Previous Employer 1 | Pearson Education Service | Resource Coordinator | | 11500
Previous Employer 2 | Manpower Pvt ltd | Desktop support engineer | | 8500

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i will Check the internet connection on the computer if any problem on computer lan connectivity then i resolve it. If not i goto the router and check the internet light is blinking or not blinking. If it is not blinking then i call the internet service provider.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First power on the Bluetooth speaker then press the Bluetooth button on Bluetooth speaker then in mobile phone goto the Bluetooth setting and on the Bluetooth. Now Bluetooth scan for device. After scanning is complete it show your Bluetooth speaker device then pair with your Bluetooth speaker and now you connected with speaker.
What according to you makes you a good candidate for customer service or technical support job? | In my according i have 5 years experience in desktop support engineer and i'm dedicated for my work.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |