Subject: Tech Support Candidate - Arun Kumar
From: Arun Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Dec 2020 11:17:09 -0500

| | Tech Support Test

Name | Arun Kumar
E-mail | [email-masked]
Phone Number | (131305) 9812335556
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ni ki internet world | Technical support engg. | Working till | 22000
Previous Employer 1 | Targus technologies. Pvt Ltd. | Technical support engg. | Dec 2018 | 11000
Previous Employer 2 | Access infotech pvt. Ltd. | Technical support engg. | Oct 2018 | 11000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Restart my device
Make sure the internet connection is ok
Then search www.google.com
After that we check the website are working properly

Please list the steps to connect a Bluetooth speaker to your mobile phone.

We open the bluetooth of both device
Pair the bluetooth with mobile

What according to you makes you a good candidate for customer service or technical support job?

Timely working
Working with honestly and proper way

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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