Subject: Tech Support Candidate - Ramisetty Venkata narayana Sivaprasad
From: Ramisetty Venkata narayana Sivaprasad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Dec 2020 03:37:01 -0500

| | Tech Support Test

Name | Ramisetty Venkata narayana Sivaprasad
E-mail | [email-masked]
Phone Number | (91) 7732028303
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Vishwavidyalaya DRDO
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Globiva | US Customer support | 30/09/2020 | 28000
Previous Employer 1 | APDPRC | As.technical | 01/09/2018 | 15000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Go to the WordPress menu on your left click on SEOpressor Site audit and click on view all and click first error view all and choose one of the pages and click fix this and go the meta tab and fill the meta description
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on the both device Bluetooth mobile and speakers and go to the mobile Bluetooth to search which device speakers we need to connect on Bluetooth  and we can Audit if in case the device asking password please enter the pin to connect Bluetooth device
What according to you makes you a good candidate for customer service or technical support job? | According to my knowledge of I am very good candidate for customers service and technical support job roles
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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