Subject: Tech Support Candidate - Tushar Saini
From: Tushar Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Dec 2020 03:35:32 -0500

| | Tech Support Test

Name | Tushar Saini
E-mail | [email-masked]
Phone Number | (91) 9971258156
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bhajanpura, Shahdra
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
AWS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hitachi Systems Micro Clinic Pvt Ltd | Junior Technical Engineer | 1st Feb 2021 | 23,400
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly, will check if my internet connection is working or not and then clear the cookies and cache from my browser. If still it is not working, try to ping that website from CMD and after that will check if this URL is blocked by antivirus or any firewall rules.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Power ON the Bluetooth speaker.
Turn ON the Bluetooth in your mobile device.
Search for available devices and connect with your Bluetooth.

What according to you makes you a good candidate for customer service or technical support job? | I am already working as a technical support engineer in my current employement.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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