Subject: Tech Support Candidate - Kush Kumar
From: Kush Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Dec 2020 02:48:04 -0500

| | Tech Support Test

Name | Kush Kumar
E-mail | [email-masked]
Phone Number | (110041) 8860432153
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | San Infotech | IT Head | 31/03/2020 | 22000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Can you please tell me which type of errors you see
Than I help you

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I Turning on both Bluetooth
What according to you makes you a good candidate for customer service or technical support job? | I have good knowledge in computer hardware and software
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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