Subject: Tech Support Candidate - Khan Danish Khan
From: Khan Danish Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Dec 2020 01:55:06 -0500

| | Tech Support Test

Name | Khan Danish Khan
E-mail | [email-masked]
Phone Number | (91) 8273910232
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Aligarh (up)
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Comviva technology limited | Senior support engineer | NA | 37 thousand
Previous Employer 1 | Nextgen Vision technology Pvt LTD | Support engineer | 22/March/2019 | 28 thousand
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1)Network connection.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go setting and on Bluetooth first then pairing with Bluetooth to mobile and accept.
What according to you makes you a good candidate for customer service or technical support job? | Give resolution ASAP.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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