Subject: Tech Support Candidate - rohit yadav
From: rohit yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Dec 2020 01:49:40 -0500

| | Tech Support Test

Name | rohit yadav
E-mail | [email-masked]
Phone Number | (00000) 7052711365
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Hern It Pvt Ltd | Customer service Representative | October | 18000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I'll check if internet working well or not, if it is after that check address bar if i didn't put incorrect address otherwise I'll check my computer's settings like date and time sometimes internet doesn't work if setting is wrong.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First turn on the Bluetooth mode of speaker then go to mobile phone's settings then go to connectivity after that click on Bluetooth, now turn on Bluetooth search for a new device if speaker names come up then hit on that. Now it is connected.
What according to you makes you a good candidate for customer service or technical support job? | As customer service representative patience is the key to satisfy a customer, and i have it .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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