Subject: Tech Support Candidate - Anuj Kumar
From: Anuj Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 4 Dec 2020 07:53:54 -0500

| | Tech Support Test

Name | Anuj Kumar
E-mail | [email-masked]
Phone Number | (91) 8126108073
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Auraiya
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sirius global ltd | System engineer | Present time | 20000
Previous Employer 1 | Gail india limited Pata Auraiya | Apprentice | 25th Dec. | 13050
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I can check my internet connection than I will diagnos the website load.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First we open my mobile phone blutooth than start the speaker and opne bluetooth.
After we can connect the speaker by it's device name.

What according to you makes you a good candidate for customer service or technical support job? | Resolved all queary of customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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