Subject: Tech Support Candidate - Ajit singh
From: Ajit singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 4 Dec 2020 01:38:24 -0500

| | Tech Support Test

Name | Ajit singh
E-mail | [email-masked]
Phone Number | (91) 7905802933
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Cogent | csa | 1-may-2018 | 15
Previous Employer 2 | Techm | pmo | 13-aug-2020 | 18

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If your website doesn't open for you, but does open for others, it could be one of the following situations: Webhost server is blocking the IP address of your ISP. Your ISP is blocking the webhost server IP address. Your LAN/Firewall is blocking the webhost server IP address.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | tep 1: Pair a Bluetooth accessory. Swipe down from the top of the screen. Touch and hold Bluetooth . Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh. Tap the name of the Bluetooth device you want to pair with your device. Follow any on-screen instructions.
What according to you makes you a good candidate for customer service or technical support job? | Honestly, I possess all the skills and experience that you're looking for. I'm pretty confident that I am the best candidate for this job role.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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