Subject: Tech Support Candidate - Saurabh Tomar
From: Saurabh Tomar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 4 Dec 2020 01:25:55 -0500

Tech Support
Test

Name

Saurabh
Tomar

E-mail

[email-masked]

Phone Number

(+91) 8218440143

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Networking - advance
Hardware - Basic
Hardware -
Advanced
Speakers & Audio
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Triple play

Technical

3march

20k

Previous
Employer 1

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

No issues

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.open
Bluetooth and press long 3sec

2.show device name

3.check visibility also.

4.then connect device

5.then device will be paired

What according to you makes you a
good candidate for customer service or technical support job?

Executive have experience in telecom sector and networking
basics is mandatory also

On a scale of 1 - 5 please rate your
fluency in spoken English

3