Subject: Tech Support Candidate - Vishnu Vijayvargiya
From: Vishnu Vijayvargiya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 2 Dec 2020 13:03:45 -0500

| | Tech Support Test

Name | Vishnu Vijayvargiya
E-mail | [email-masked]
Phone Number | (91) 8963848159
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Jaipur
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Future focus infotech pvt ltd | Network Eng. | | 13000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly I will check, which type of error.
Like internet connection and other proxy releted etc. Type of problem to not access the websites in browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 step : power on Bluetooth speaker.
2 step : turn on bluetooth (this device to connect speaker)
3 step : tap scan button and after check your  Bluetooth speaker device.
4 step : tap your bluetooth speaker device button.

5 step: Done.  Sound .....connected, your device.

What according to you makes you a good candidate for customer service or technical support job? | Because my background is it profile and I have master in Computer application so  I have good knowledge of it.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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