Subject: Tech Support Candidate - Manisha Manisha
From: Manisha Manisha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 2 Dec 2020 10:19:42 -0500

| | Tech Support Test

Name | Manisha Manisha
E-mail | [email-masked]
Phone Number | (+91) 9899648510
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Sap

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Composite Engineers | Service engineer | Currently working | 20000
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1First of all I'll check my internet if working or not ?2. Reboot the computer and then check 3. We will check if website starting from http:/ secure or not 3.We will try the website loading in different browsers 4. Check for malware issue and extra.
Thanks

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Go to settings.
2.Tap the Bluetooth option.
3.Turn on Bluetooth.
4.A list of available devices will appear.
5.If your speaker is not listed, press the button on your speaker that makes it discoverable – it's often a button with a Bluetooth symbol on it.

What according to you makes you a good candidate for customer service or technical support job? | For doing any type of work we should have intrest in it , just because i feel that i can do it because i have intrest in learning new technical knowledge, and mostly suggesting the customers in their issues and resolving their problems.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |