Subject: Tech Support Candidate - Sangeet Sant
From: Sangeet Sant <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 2 Dec 2020 08:53:22 -0500

| | Tech Support Test

Name | Sangeet Sant
E-mail | [email-masked]
Phone Number | (+91) 9557185664
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida Sector 36
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
windows server , Hosting server

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ewebguru | Server Administrator | working | 35000
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | As a Computer user i want to check my internet connection and then check internet cable properly plugged In or not. If these issue not concern and website giving " 404 error or not found or forbidden etc its means it is technical issue related to website end.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Start Bluetooth speaker firstly Then

1- Turn On Bluetooth in phone  from the settings option
2- A list is showing as it is showing speaker name or number
3- In mobile select speaker brand name or number
4- Bluetooth speaker will connected to phone

What according to you makes you a good candidate for customer service or technical support job? | I am grateful to have an ongoing and active role in the IT industry over the past around 5 years. I have had the good fortunate of applying my skills in Managing Linux/Windows Web hosting servers which include shared servers, VPS and Dedicated servers, supporting clients via ticketing system (WHMCS) and email.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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