Subject: Re: Tech Support Candidate - abhinav kunal
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 2 Dec 2020 06:21:04 -0700 (MST)

Having MTI Issues 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 2 Dec, 2020, at 18:21, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: abhinav kunal < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 2 December 2020 at 5:34 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - abhinav kunal 

	

	
	
			Tech Support Test 
		
	Name 	abhinav kunal 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 7903520718 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I live walking distance to office 
	Where do you currently live (area) 	noida 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
sas 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	orell technosystems 	orell technosystems 	nov 	30k 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1.Check internet browser. 
2.Server up or down. 
3. Open in incognito. 
4.Clear cache. 
5. Worked. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Switch on from mobile settings. 
2. Connect and pair with speakers. 
	What according to you makes you a good candidate for customer service or technical support job? 	1.Having 6 years experience. 
2. Handled global customers. 
3. Provide all types of support. 
4. Never left issues for next day. 
5. Keep in touch with customers. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5