Subject: FW: Tech Support Candidate - Ashutosh Tripathi
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 2 Dec 2020 11:37:09 +0000

Do first round

From: Ashutosh Tripathi <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 2 December 2020 at 4:48 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Ashutosh Tripathi

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Ashutosh Tripathi
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9555876394
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Vasundhra ghaziabad
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Skype, office 365,microsoft team, CCNA
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Nisg    Network engineer                43500
Previous Employer 1     Ivy technology  IT Team lead    6th March 2019  33000
Previous Employer 2     Teamlease services      It executive    30th july       18000
In your past experience you have (select all that applies)      Interacted with customers over Email
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will perform below step.
1 : I will check network connectivity.
2: Try to ping website.
3:  if its ping that's mean my Internet is working fine.
4 : Then we will check popup blocker.
5: if website blocked from there I will allow.
6: some time it will be down due to DNS issue.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. On Bluetooth of speaker

2. Then on the Bluetooth of phone

3. There is option for add and pair so click on it and connect it with speaker.
What according to you makes you a good candidate for customer service or technical support job? I am technically strong
On a scale of 1 - 5 please rate your fluency in spoken English  4