Subject: FW: Tech Support Candidate - Vimal Bhardwaj
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 2 Dec 2020 11:33:20 +0000

Do first round

From: Vimal Bhardwaj <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 2 December 2020 at 4:55 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Vimal Bhardwaj

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Vimal Bhardwaj
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8375943599
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        SPML    Software Support        30/11/2020      40000
Previous Employer 1     4QT     Software Support        10/08/2017      18000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Dear click on your browser and enter your website address in URL tan. After clicking enter, You have to see your website on your screen. Please follow these steps to find your website in a proper manner.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Write Bluetooth and other devices in Cortana assistant,
Select Add Bluetooth or other devices,
Click on the Bluetooth option,
Now you have seen your Bluetooth device on screen and select for pairing.
After pairing you have to access your device.

What according to you makes you a good candidate for customer service or technical support job? I know about networking devices and the configuration of all. And I am very confident to do this kind of work. So please consider me as a professional support candidate.
On a scale of 1 - 5 please rate your fluency in spoken English  4