Subject: FW: Tech Support Candidate - Nikes Mohan jha
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 2 Dec 2020 11:32:23 +0000

No

From: Nikes Mohan jha <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 2 December 2020 at 4:59 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Nikes Mohan jha

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Nikes Mohan jha
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9321314052
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Networking - advance
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Kanthwal services (mumbai Airport)
Previous Employer 1     Bird information and system pvt ltd.
Previous Employer 2     Fibro plast marin india
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First i will check that my internet is working or not. If internet is working than i will check that i am able to ping ndtv website or not, i will not get the reply via ping than i will trace the website using tracert command that where the problem is .
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First i switched on the Bluetooth device than i have to on my Bluetooth of my phone than i have to search the bluetooth ssid in the phone than i have to connect if there is any password in the bluetooth devise we have to put that password ,device get connected.
What according to you makes you a good candidate for customer service or technical support job? I have good techinical knowledge with lots of real time exprience in large IT infra..
On a scale of 1 - 5 please rate your fluency in spoken English  3