Subject: Tech Support Candidate - Nikes Mohan jha
From: Nikes Mohan jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 2 Dec 2020 06:29:38 -0500

Tech Support
Test

Name

Nikes Mohan
jha

E-mail

[email-masked]

Phone Number

(+91) 9321314052

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Noida

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
Networking -
advance
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Kanthwal services (mumbai Airport)

Previous
Employer 1

Bird information and system pvt ltd.

Previous
Employer 2

Fibro plast marin india

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First i
will check that my internet is working or not. If internet is working than i
will check that i am able to ping ndtv website or not, i will not get the reply
via ping than i will trace the website using tracert command that where the
problem is .

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First i switched on the Bluetooth device than i
have to on my Bluetooth of my phone than i have to search the bluetooth ssid in
the phone than i have to connect if there is any password in the bluetooth
devise we have to put that password ,device get connected.

What
according to you makes you a good candidate for customer service or technical
support job?

I have good techinical knowledge with lots of
real time exprience in large IT infra..

On a scale of 1 - 5
please rate your fluency in spoken English

3