Subject: Tech Support Candidate - Akash Singh
From: Akash Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 2 Dec 2020 06:06:34 -0500

| | Tech Support Test

Name | Akash Singh
E-mail | [email-masked]
Phone Number | (+91) 7837173784
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Mohali
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Teleperformance | Executive | 15 | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | website is under maintenance error

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Enable the Bluetooth of speaker.
Enable the Bluetooth of mobile.
choose the speaker Bluetooth and click on connect button.

What according to you makes you a good candidate for customer service or technical support job? | Cause I was doing this job  last 3 years
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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