Subject: German Language Test - Preeti Singh
From: Preeti Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 2 Dec 2020 04:54:24 -0500

| | Foreign Language Screening Test

Name | Preeti Singh    /  (+91) 9716885064 / 8920025569    / [email-masked]
Whats your first language | German

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer,
Greeting from baby shop team,

we are sorry for your in-convenience...

we will definitely help you out...

we apology from our courier guy and for compensation for all your inconvenience we will share the mail for the same.

your order will be delivered within 2-3 business days ...

We are happy to hear from you.

For more details please mail us on mentioned id

Thanking you with best regards

Babyshop team

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer
Greeting from babyshop

we sincerely apology for your inconvenience ...our team will definitely looking at your matter seriously and share solution to you.

Once the solution we get from our team will share with you through mail..

We are here to help you if there is anything please let me know.

For more details mail us on mentioned mail id

Thanking you with best regards,
Team babyshop

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