Subject: FW: Tech Support Candidate - MD MOZAMMIL
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 1 Dec 2020 13:55:20 +0000

First round

From: MD MOZAMMIL <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 1 December 2020 at 6:28 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - MD MOZAMMIL

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    MD MOZAMMIL
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9006483212
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      NEW ASHOK NAGAR
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP
SQL
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        RAJ BARCODE SYSTEMS PVT. LTD    ENGG. -TECH SUPPORT     WORKIING        25200
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with customers over Email
Used a case management tool
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  STEP 1: FIRST WILL CHECK THE SYSTEM IP THROUGH DOS COMMAND BY USING THE COMMAND IPCONFIG.
STEP 2: AFTER GETTING SYSTEM IP ADDRESS WILL PING THIS IP BY USING COMMAND PING 12.214.45.45 -t( FOR EXAMPLE)
STEP 3:IF I DO NOT GET REPLY FROM THE IP ADDRESS.I WILL CHECK MY INTERNET LAN CABLE OR ROUTER FROM WHICH INTERNET SUPPLYING.
STEP 4: AFTER CHECKING ALL ABOVE
STEP 5:I WILL CHECK MY NETWORK CONNECTION.
STEP 6:IF ITS NOT CONNECTED OR DISABLED,I WILL MAKE IT ENABLED.
STEP 7: WILL PUT AGAIN WEBSITE ON URL SPACE.
STEP 8: NOW THE PAGE WILL BE OPENED PROPERLY.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      STEP 1: WILL ON THE SPEAKER'S BLUETOOTH BY PUSHING BLUETOOTH BUTTON OR TOUCHING ITS ICON.
STEP 2:SAME WILL DO FOR MY MOBILE AND SEARCH THE SPEAKER'S BLUETOOTH NAME ON MY MOBILE SCANNING DEVICE AND WILL CONNECT THEM.
What according to you makes you a good candidate for customer service or technical support job? I am good at everything.I am working on front end and back end at the same time.i have good knowledge of sql. I am also good for speaking english and writing english.i have good knowledge of ms outlook and ms office also.i am working on barcode application so i have knowledge of image processing devices and how to correct them by using its internal softwares.so technical is my core thing and i am the best  for technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English  4