Subject: FW: Tech Support Candidate - krishan kishor
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 30 Nov 2020 14:27:35 +0000

First round for EPOS

From: krishan kishor <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 29 November 2020 at 12:46 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - krishan kishor

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    krishan kishor
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8218298225
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      North delhi
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - advance
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Orbit Techsol   Network Engineer        4 nov 2020      37000
Previous Employer 2     Cms IT Services customer support engineer       4 Nov 2019      16500
In your past experience you have (select all that applies)      Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all, I will check my network connection if it is Ok and after  I will see a code of error just suppose the error is 505 it is from the server end if it is another problem then I will ping my gateway address and then check network devices like firewall.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      first of all, Open the Bluetooth option and click which device we want to pair then we click  the pair option then it will be paired.
What according to you makes you a good candidate for customer service or technical support job? I have all skills which you need.
On a scale of 1 - 5 please rate your fluency in spoken English  3