Subject: Tech Support Candidate - Rahul bandral Rahul
From: Rahul bandral Rahul <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 29 Nov 2020 10:25:17 -0500

| | Tech Support Test

Name | Rahul bandral Rahul
E-mail | [email-masked]
Phone Number | (+91) 9149552407
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gaziabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wipro | Technical helpdesk coordinator | 12 Dec 2020 | 19000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will check my connection if it's right then I clear history cookies of browser and search again if its not work then I check the proxy  if it's connected with vpn
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Click on the power button of speaker and then on the wifi of mobile and select the speaker name  and then it connected
What according to you makes you a good candidate for customer service or technical support job? | My 18 month experience from last 18 month I am interacted with customers so I my point of view it's enough to describe myself .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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