Subject: Tech Support Candidate - Sushil Ray
From: Sushil Ray <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 28 Nov 2020 07:02:47 -0500

| | Tech Support Test

Name | Sushil Ray
E-mail | [email-masked]
Phone Number | (+91) 9971421505
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Azadpur Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Impact Infotech | Desktop support engineer | Currently working | 22000
Previous Employer 1 | Galaxy infoserv | Desktop support engineer | 5 Feb 2017 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1. First will be check internet connectivity 2.try to open other websites. 3. Remove cookies and temp file 4. Reset browuser
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Find the Bluetooth device and search new hardware then connect
What according to you makes you a good candidate for customer service or technical support job? | Listen user query carefully and be confident
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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