Subject: Tech Support Candidate - Aamir Rashid
From: Aamir Rashid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 27 Nov 2020 06:51:31 -0500

| | Tech Support Test

Name | Aamir Rashid
E-mail | [email-masked]
Phone Number | (91) 7006739397
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Srinagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | G.K Com Pvt | I.T manager | | 25000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Primarily I will check the error message and work accordingly.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turning the Bluetooth on from the side.
2. Turning the Bluetooth on from the speaker side.
3. On phone pairing with the speaker Bluetooth

What according to you makes you a good candidate for customer service or technical support job? | I think the large domain of experience to handle different errors simultaneously makes a significant candidate for this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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