Subject: Dutch Language Test - Vikas Pandey
From: Vikas Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 27 Nov 2020 05:11:52 -0500

| | Foreign Language Screening Test

Name | Vikas Pandey    /  (202001) 9634448550    / [email-masked]
Whats your first language | Dutch

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello sir/mam
Sorry for the inconvenience our company is apologize  your order id9643000 will receive you in 2-3 days.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello sir/mam
Sorry for the inconvenience.we are asham on this behavior.your order will be exchange in 2-3 days.thank you

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