Subject: Tech Support Candidate - Netrapal singh
From: Netrapal singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Nov 2020 23:14:15 -0500

Tech Support
Test

Name

Netrapal
singh

E-mail

[email-masked]

Phone Number

(281201) 7983152381

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Gretar Noida

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio
Lotus mail

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Microchip infotech system

Customer support r

20 Nov

17000

Previous Employer 1

Oricsun icts

Desktop support
engineer

15 Fer

16000

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Yes

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Yes

What according to you makes you a
good candidate for customer service or technical support job?

IT

On a scale of 1 - 5 please rate your
fluency in spoken English

1