Subject: Tech Support Candidate - Ashish Mishra
From: Ashish Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Nov 2020 06:56:46 -0500

| | Tech Support Test

Name | Ashish Mishra
E-mail | [email-masked]
Phone Number | (+91) 7905265166
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wizertech informatics | Desktop support Engineer | Working | 14k
Previous Employer 1 | Sysnet global technology | Hardware engineer | June 2018 | 9k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First check proxy from the system
Update browser
Check firewall in the system

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open bluetooth on both device
Search speaker's bluetooth in mobile bluetooth
Connect bluetooth in mobile

What according to you makes you a good candidate for customer service or technical support job? | Always ready for support and being maintained
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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