Subject: Re: Tech Support Candidate - Mohd Mudassir Islam
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 26 Nov 2020 04:50:53 -0700 (MST)

have to serve 1 month notice 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 26 Nov, 2020, at 17:13, Deeksha Dadu <[email-masked]> wrote: 

Swagtron 

From: Mohd Mudassir Islam < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 25 November 2020 at 9:59 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Mohd Mudassir Islam 

	

	
	
			Tech Support Test 
		
	Name 	Mohd Mudassir Islam 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8077331404 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	DELHI 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NTT 	Associate 		
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First I'll check the Internet connection then, I'll 
Try to clear the cache and cookies of the browser 
I'll try to reset the browser 
I'll try to user different browser if that helps 
Then I'll reboot the system if required 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Open the bluetooth 
Pair the device 
Give the security key 
Speaker is connected 
	What according to you makes you a good candidate for customer service or technical support job? 	I'm working with NTT data handling U.S Bank project there are more than 200application which we support and among all the individual I've the highest quality scores and the CSAT 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4