Subject: Re: Tech Support Candidate - Niraj Kumar Singh
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 26 Nov 2020 03:34:53 -0700 (MST)

have to serve 1 month notice 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 26 Nov, 2020, at 14:49, Deeksha Dadu <[email-masked]> wrote: 

Check for EPOS, else swagtron 

From: Niraj Kumar Singh < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 26 November 2020 at 1:19 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Niraj Kumar Singh 

	

	
	
			Tech Support Test 
		
	Name 	Niraj Kumar Singh 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9472706061 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Jamshedpur, Jharkhand 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Linux 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Net Business Solution India Ltd 	COE 	31-Dec-20 	32000 
Previous Employer 1 	Think Computer 	Network & Support Engineer 	14-Nov-2018 	18000 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1) First I will be check my internet Connection 
2) if internet is working properly then I will check the error code shows on browser. 
3) Clearing browser history and cookies 
4) Do the troubleshoot 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1) Open Bluetooth on my phone 
2) Open(Start Bluetooth) Speakers 
3) Search Bluetooth speakers on phone by clicking on search option of my phone 
4) if Bluetooth speaker name shows in search list then select the name and try to pair 
5) If successfully paired then can use speakers through phone 
	What according to you makes you a good candidate for customer service or technical support job? 	I have 6 Years of experiance to deal with customers I know the pain areas of customer better than others. I have good technical, problem solving, customer management and report preparation skill. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4