Subject: Re: Tech Support Candidate - Virender Singh
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 26 Nov 2020 03:18:28 -0700 (MST)

He have to serve 1 month notice 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 26 Nov, 2020, at 14:44, Deeksha Dadu <[email-masked]> wrote: 

Swagtron 

From: Virender Singh < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 26 November 2020 at 1:48 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Virender Singh 

	

	
	
			Tech Support Test 
		
	Name 	Virender Singh 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9953782729 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Kalkaji 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Hardware - Advanced 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Cinepolis india 	Associate 		17000 
Previous Employer 1 	Digicommerce LLP 	Senior executive 	May 2018 	12000 
Previous Employer 2 	Devcreation 	Desktop support Engineer L1 	July 2017 	
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First i will check my internet connection is active or not. 
Second i will ping with my Default getway IP address (if known) for communication check purpose. And restart my Router if needed. 
After that i will clear all history and cookies from my browser. 
If my problem is still not solve after these exercises then i will contact my ISP. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Will press pairing button on my bluetooth speaker and after that i will search device in my bluetooth 
search directory and then select the desired bluetooth device. 
	What according to you makes you a good candidate for customer service or technical support job? 	Good knowledge and well mannered with good tones. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4