Subject: FW: Tech Support Candidate - Rakesh Kumar
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 26 Nov 2020 09:10:34 +0000

Swagtron

From: Rakesh Kumar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 26 November 2020 at 6:32 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Rakesh Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Rakesh Kumar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8084868450
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Uttam Nagar
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - advance
Hardware - Advanced
Speakers & Audio
Server
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Aktion safety solutions Pvt Ltd Technical support engineer      Currently working       18000
Previous Employer 1     Safexpress      Desktop support engineer        3/19    14000
Previous Employer 2     CMS IT solutions Pvt Ltd        Trainee engineer        12/18   10000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I will check the DNS name is is correct.
Will check the internet connection
Will check the error message which is popping up there.
If nothing works I will call my IT support engineer.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Go to settings on your mobile phone and on your bluetooth.
On your bluetooth speaker
On the bluetooth of your speaker
From your mobile phone search for bluetooth device
If your speaker is found connect to the same.
What according to you makes you a good candidate for customer service or technical support job? I love what technical support engineer do and my work is my passion.
On a scale of 1 - 5 please rate your fluency in spoken English  3