Subject: FW: Tech Support Candidate - Naeem Ansari
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 26 Nov 2020 08:58:51 +0000

Check for swagtron

From: Naeem Ansari <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 26 November 2020 at 10:42 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Naeem Ansari

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Naeem Ansari
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9711940937
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Jamia Nagar, Okhla, New Delhi
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        CCS Computers Pvt Ltd   System Administrator    NA      19500
Previous Employer 1     Encore Ingodolution Pvt Ltd     Network Support Engineer        February, 2019  12500
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First, check network connectivity
2, check if ISP line is down or not
3, check if web domain is blocked or not
4, there may website issue ( webpage is removed or not active )
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1 go to setting
2, turn on bluetooth
3, select your speaker name from available devise
4, tap on it and connect
Note: if your speaker is not discoverable , then first make it discoverable
What according to you makes you a good candidate for customer service or technical support job? I have technical experience
On a scale of 1 - 5 please rate your fluency in spoken English  3