Subject: Tech Support Candidate - Preeti Preeti
From: Preeti Preeti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Nov 2020 03:45:06 -0500

| | Tech Support Test

Name | Preeti Preeti
E-mail | [email-masked]
Phone Number | (110077) 9599738379
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Dwarka sec 8
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Imperia structures pvt ltd | Front desk cum adminexecutive | Still working | 25000
Previous Employer 1 | Climax overseas pvt ltd | Sales coordinator | March 2020 | 23000
Previous Employer 2 | Tex corp ltd | C. S. D executive | Dec 2013 | 20000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.i will check the network connection.
2.will check the url enter it is correct or wrong.
This is basic step  & rest will asper attempt.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the speaker Bluetooth as well as mobile phone & searching or pairing the Bluetooth with mobile phone.
What according to you makes you a good candidate for customer service or technical support job? | Those  candidate who can satisfied or direct a correct direction to the customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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