Subject: Tech Support Candidate - Shantanu Srivastava Shantanu
From: Shantanu Srivastava Shantanu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 13:30:16 -0500

| | Tech Support Test

Name | Shantanu Srivastava Shantanu
E-mail | [email-masked]
Phone Number | (0535) 8887606889
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Raebareli
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Future Focus Infotech | Network Engineer | June 2020 | 14000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | As a Computer user, I don't know about the computer network but there is I am able to check the LAN connectivity & Service Media Provider connectivity.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Enable the Bluetooth connection and Scanning the available network. If I get the correct answer then use the given password.
What according to you makes you a good candidate for customer service or technical support job? | I have sufficient experience & always, I learn about the latest technologies which help me in the race of competition.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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