Subject: Tech Support Candidate - RAMESHWAR PANDEY
From: RAMESHWAR PANDEY <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 12:01:46 -0500

Tech Support
Test

Name

RAMESHWAR
PANDEY

E-mail

[email-masked]

Phone Number

(91) 9821659500

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Ghaziabad

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

kent ro system ltd

IT executive

20000

Previous Employer 1

amar ujala pvt. ltd

IT
executive

5 sep 2020

Previous Employer 2

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Check the internet connectivity in the system
(Wifi or Lan) if wifi or lan connected in system,check ip address and check
other sites on browser and also check onther browser

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1 step.
power on your bluetooth speaker

2 step. open bluetooth setting on mobile

3 step. add new device

4.step. search your bluetooth speaker name and click on

What according to
you makes you a good candidate for customer service or technical support
job?

I have 3 year experience in desktop tech support

On a scale of 1 - 5 please rate your fluency in spoken
English

3