Subject: Tech Support Candidate - Roheet Gupta
From: Roheet Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 12:01:06 -0500

| | Tech Support Test

Name | Roheet Gupta
E-mail | [email-masked]
Phone Number | (+91) 8851671684
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | sector 91 Faridabad Haryana
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Rimus technology pvt ltd | IT ENGINEER | | 21000
Previous Employer 1 | Rimus Technology pvt ltd | IT ENGINEER | |
Previous Employer 2 | Rimus technology pvt ltd | IT ENGINEER | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Simple please check first internet connection.
Then not solve this probelm, told that A computer user website server is slow .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Click the speaker power button On.
And click the phone bluetooth icon , press the bluetooth icon and search the bluetooth speaker name then show on your bluetooth speaker name your phone then click and pair .

What according to you makes you a good candidate for customer service or technical support job? | My according good candidate is understand the costumer probelm and fast clear the costumer query .
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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