Subject: Tech Support Candidate - Salauddeen Razvi
From: Salauddeen Razvi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 11:16:33 -0500

| | Tech Support Test

Name | Salauddeen Razvi
E-mail | [email-masked]
Phone Number | (91) 9015819320
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mumbai
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Team computers | Senior engineer | | 26200
Previous Employer 1 | Hscvpl | IT executive | 28 july 2019 | 21000
Previous Employer 2 | Team computers | IT executive | 0ct 2018 | 17000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Clear browsing history.
Cache & cookie.
Close browser and re open and check

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On mobile device bluetooth
power on bluetooth speaker
Goto mobile Bluetooth setting and search and connect

What according to you makes you a good candidate for customer service or technical support job? | Active listing and good understanding problem
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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