Subject: Arabic Language Test - Masihuddin S
From: Masihuddin S <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 10:15:25 -0500

Foreign Language
Screening Test

Name

Masihuddin
S    /  (91) 7905349690    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hii Mr xyz

First of all I apologize for your request and apologize that person who did
not accept your request ,for any kind of rude words which used by that person
apologized. I want say that your product will reach you as soon as possible and
don&#039;t need worry about this

Thank you

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hii xyz

I am so sorry for this kind of behavior which is not accepted by our company
and I apologize for this.if you have ordered by mistake, there is no issue first
you have to cancel first order after that you can change your color and order
again, incase you have received your order you can also change with in 10 days

Thank you