Subject: Re: Tech Support Candidate - Robin Sharma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 25 Nov 2020 05:44:41 -0700 (MST)

Hired, DOJ- 27th 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 25 Nov, 2020, at 17:25, Deeksha Dadu <[email-masked]> wrote: 

Swagtron 

From: Robin Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 25 November 2020 at 4:16 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Robin Sharma 

	

	
	
			Tech Support Test 
		
	Name 	Robin Sharma 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9557072434 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Noida 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Networking - advance 
Hardware - Basic 
Speakers & Audio 
HTML 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 	Na 	Na 	
Previous Employer 1 	Bandhan Bank 	Assistant manager 	31 march 2020 	
Previous Employer 2 	Na 	Na 	Na 	
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will check the WiFi or internet connection , will check the right URL , will check other sites also that they are opening or not 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on speaker and it's bluetooth then turn on my mobile bluetooth. Open bluetooth visibility and then search for the new device and then tap on the speaker name as bluetooth showing and then pair the speaker with my phone and then connect the speaker 
	What according to you makes you a good candidate for customer service or technical support job? 	Because i am interested in technology from childhood and i have learning skills towards technology. I have computer Mobile access knowledge and experience 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4