Subject: Tech Support Candidate - P UMA UMA
From: P UMA UMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 07:17:48 -0500

| | Tech Support Test

Name | P UMA UMA
E-mail | [email-masked]
Phone Number | (91) 9999239535
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Delhi (Trilok puri )
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step 1: I will check other sites are getting opened.
Step2: I will check LAN cable
Step3: I will check internet connectivity.
Step4: I will check others whether they are able to open
NDTV sites.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1 switch on the  bluetooth device .
Step2  switch on mobile bluetooth.
Step3 mobile bluetooth will search the bluetooth
device availability and then we can connect.

What according to you makes you a good candidate for customer service or technical support job? | I am suitable for technical support job because I have very good technical knowledge as a level 1 engineer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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