Subject: FW: Tech Support Candidate - Rohan Hubert
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 25 Nov 2020 11:28:04 +0000

We can consider this guy for trainer or TL position in general. Do first round and let me know

From: Rohan Hubert <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 25 November 2020 at 4:50 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Rohan Hubert

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Rohan Hubert
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7303668936
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Sahibabad Ghaziabad
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Silvertouch Technologies        BDM     12/2019 42000
Previous Employer 1     Ienergizer      Trainer 2017    35000
Previous Employer 2     DCC     Retention Officer       2012    32000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will check for the url at first if found correct then I will check the internet connection. If the internet connection is fine ,will reboot the system. It should work
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on bluetooth on the phone and search for available devices. Select the desired device that we wish to connect to. Connection is established.
What according to you makes you a good candidate for customer service or technical support job? My patience level and willingness to help
On a scale of 1 - 5 please rate your fluency in spoken English  5