Subject: Tech Support Candidate - Virpreet Singh
From: Virpreet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 04:53:25 -0500

| | Tech Support Test

Name | Virpreet Singh
E-mail | [email-masked]
Phone Number | (0161) 8360219144
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ludhiana
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Team computers | Technical support engineer | | 17758
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I check , network connection.then I check any another site like www.google.com .It's working or not . if google.com is working then I ping the site www.ndtv.com

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.click on bluetooth button of speaker
2.Bluetooth on of phone
3.Then searching the devices
4.now showing device and connect the speaker

What according to you makes you a good candidate for customer service or technical support job?

Good service and support

On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |