Subject: Tech Support Candidate - Ankit Jaiswal
From: Ankit Jaiswal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 03:22:19 -0500

| | Tech Support Test

Name | Ankit Jaiswal
E-mail | [email-masked]
Phone Number | (19) 7703848535
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | CCTV

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | bluei store pvt ltd | technical head | 3 year | 23ooo
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If you're having trouble with a website, click the Fx70GreyPadlock icon in the address bar to see if Firefox has blocked parts of the page that are not securt

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Tap the name of the Bluetooth device you want to pair with your device.

What according to you makes you a good candidate for customer service or technical support job? | If you don't have much experience in this area, try to focus on some characteristics and skills you've gained, which are relevant for customer service. Some of the skills that are always welcome are great communication skills, ability to listen, patience, problem-solving
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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