Subject: Tech Support Candidate - Vishwajeet Singh Vishwajeet
From: Vishwajeet Singh Vishwajeet <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 01:58:30 -0500

| | Tech Support Test

Name | Vishwajeet Singh Vishwajeet
E-mail | [email-masked]
Phone Number | (+91) 9958493640
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Speakers & Audio
Microsoft server

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Pan Intellecom Ltd | System Administrator | Null | 25000
Previous Employer 1 | Vinayak Conserve Pvt ltd | Desktop Support | March 2016 | 8000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check your internet connection is it properly working or not.
If internet is working then flush dns command and release renew command for internet troubleshooting.
Check your browser reset may be issue or try other browsers.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open your phone system settings and open bluetooth tab.
Then your phone search nearby devices and check the name of your Bluetooth device and connect. Make sure your headphones speaker on.

What according to you makes you a good candidate for customer service or technical support job?

I have good skill and speaking knowledge handle to customer in under pressure.
Quick response to customer. I can manage also team and work with team.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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